We stand behind the quality and fit of all our products and always want to make sure that you’re 100% satisfied with your purchase. We want you to love the pieces that you purchase from us forever!
We understand the uncertainty of online shopping, and we ultimately want you to be satisfied with your purchase from our store. While we do not accept order cancellations, we will always do our best to work with you to find a return solution that works for your unique situation. As part of our satisfaction guarantee, we offer various return and exchange options to suit your needs.
If you have any issues with your order, please email us on our website. Please allow at least 2 business days to hear back through email…possibly more during the busy season or sales. We want you to love every one of your products and will help you find a resolution for your needs.
The products I purchased is now listed at a lower price. Can I get a refund for the price difference?
To reward our customers and focus on sustainability stewardship, we often have limited-time discounts for our goods. When an item is purchased and then offered at a further discounted price at a later date, we will not adjust the price paid or refund the difference. Pricing at the time of purchase is final pricing, and price adjustments are not accepted. This includes flash sales.
Can I change the Products before it ships?
Yes, we are happy to help customer change items style or the shipping address on any Ready to Ship orders. But please make sure that you give us your new information within 24 hours after you place the order.When we arrange the shipping already, it will out of our control change to new one.
I receive the products, but they are not correct one or they are damaged. Can I return it?
Sorry first, we accept return policy for unperfect products you receive, please contact us and supply the photoes for check within 3 days after you get the goods, once we confirm then we will give you the correct way to return. We don’t accept exchange items, if you need to exchange, you can return them first and place your new order directly.
All our discounted items are final sale. Therefore, cannot be exchanged or returned. Please verify any discounted item is exactly what you’re looking for, as we do not accept returns for discounted items!