We are pleased to offer FedEx ground shipping on orders. If you’d prefer to receive your items more quickly, expedited shipping costs are calculated at checkout based on the weight of your shipment and your location.
We require a signature upon delivery for all orders valued and over. If you cannot be present for delivery, please sign up for FedEx Delivery Manager to customize your delivery. Hampden is not liable for packages that are lost or stolen if delivery signature is waived.
Due to this quick processing time, we are NOT able to make changes to your order after it has been placed. We ship all orders via FedEx. Once your order has shipped, you will receive an email from us containing your tracking number.
Once the package sent out. Unfortunately we are unable to speed up a package after it has been shipped. We appreciate your patience in advance! Please note that FedEx does not deliver to PO Boxes, APO/FPA addresses.
INTERNATIONAL SHIPPING
We happily ship internationally where available. We offer International Economy shipping for delivery on orders within 2-5 business days. If you need it quicker, we also offer FedEx International Priority for a fee that varies depending on the country. Shipping costs for International Priority can be estimated during the checkout process before submitting payment.
We ship internationally with Duties and Taxes Paid. This means that you pay the duties and taxes for your item when you check out on our website, so you don’t have to pay them upon importing the item to your country. This allows for quicker delivery and no hassle on your end. Duties and taxes are controlled by the country of import, so unfortunately have no control over what these may be.
Please note that we do NOT offer return shipping on international orders. For international returns that meet our return policy, the refund amount will reflect current conversion rates on the day of the refund.